二维码

保修条款

国际保证书 International Guarantee

This is to certify that the Citizen Watch with which this Guarantee Card is included will be repaired free of charge by any member of the Citizen Worldwide Service Network shown in this Guarantee Card within one year from the date of purchase in cases of defects in the material or workmanship of this watch.
However, please note that our free repair service does not cover the following:

    1. Damage after the guarantee period expires.
    2. Damage due to owner’s mishandling, abuse, remodelling or faulty repairs.
    3. Damage due to fire or other natural disasters.
    4. Failure to present the Guarantee Card.
    5. Damage on watch glass and watch band.
    6. Power cell (in case of Quartz Watch).
    7. Improperly filled out Guarantee Card.

Also please take care concerning the following points:
—Owner will be charged for postage, insurance and such costs as may be incurred outside the normal repair costs under the guarantee.
—For those customers requiring their watches to be repaired in countries other than those where the purchase was originally made, repair services are available though it is to be acknowledged that it might take somewhat longer than normal.
—We reserve the right to relinquish all responsibilities under this guarantee for repairs if the watch is tampered with or damaged by any other than Citizen authorized service facilities.
—In quartz watches, the original power cell in the watch is a service power cell inserted before shipment of the watch and there might be cases where the life of the power cell is shorter than that specified in the Instruction Manual.

本保证书之内容:如购买日期,手表型号,销售商盖章等若填写不实,则各项免费服务均告失效。
本保证书保证之西铁城手表,在正常环境佩戴下若出现快慢不准或停走现象,自购买日起一年内,凭此保证书将给予免费修理。
但以下情况不享受免费修理:

    1. 保修期满后发生损坏者;
    2. 因表主使用不当,或到非西铁城公司指定网点维修,造成意外损坏者;
    3. 因火灾或其他意外灾害而引起手表损坏者;
    4. 无法提示国际保证书者;
    5. 手表外观件(表壳、表玻璃、表把、表带部件)损坏者;
    6. (若是石英手表时)电池;
    7. 保证书填写不实者;
除此以外需注意以下几点:
邮费、保险费以及保修范围以外的修理费用等均由顾客负责;
如果在购买地以外的国家或地区修理手表时,在保修期内用户仍可享受免费修理,但可能较为费时,敬请谅解;
倘若阁下购买的是石英表,因手表在运离工厂前已装上电池,故表内电池之寿命可能会比说明书介绍的要短。